Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Spot-This website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we will never sell, lease, rent, give away, or in any other way allow 3rd parties access to the information that you provide to Scouten's Spot-This.Com.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Shipping of materials
All orders ship within 2-3 weeks after the order is placed. All orders are printed on demand, including stock designs, so there is a lead time for each order. We are unable to take orders with short notice (i.e. "must be delivered within 48 hours", etc.). Most orders are shipped by FedEx Ground. All samples ship by USPS First Class Mail with delivery confirmation or USPS First Class International Mail. The shipping rate is built into the price for all orders. This includes international shipping. There are no hidden shipping or processing fees.
Return and Exchange Policy
Only defective products will be accepted for returns within 14 days of delivery. This is due to the custom nature of our products. Returned custom product can not be resold to other customers. If you have any questions about our product or would like to see samples, please let us know. Please contact us before sending back any returns. If any product is damaged when received, save all packing material and contact the shipping company immediately. All packages are fully insured. Any defective return will be accepted for an exchange of the same product or a refund.